Using a ‘Fill in the blank’ post is a simple way to get fans to answer your customer surveys getting you great feedback and helping market research. This type of statements lead to fans responding without asking a question. They are also better than multiple choice and direct questions when it comes to asking for free text feedback.
Check out this great example on Samsung USA’s page
Facebook offers an easy quiz management solution – Polls. You can use this to pose questions with multiple choice answers. It is easy for you to know which is the
most popular answer/choice, and also for the fans to know how others have answered.
If you use a text post instead, sorting the answers isn’t that easy. Unless of course, the question doesn’t really matter and you just want to stimulate discussion.